faq
questions.
the facts of a custom order. if something is still open, write to custom@carvdboards.com.
the board
what makes a board custom?every board is built to spec. we do not sell stock boards. if you order from us, the board that arrives was made for that order.
what shapes?snow: classic, park camber, powder, bluntish. any size and width.
flexflex is choosable. if you are not sure, describe the ride. we recommend one when we write back.
materialssintered p-tex 4000 and electra bases. engineered cores. edges at 48 rockwell (40 for park and rail boards). elastomer epoxy, zero voc. full cure, then a cold press. the full spec is on construction.
design
filespng, jpg, svg, pdf, ai. vector is preferred. raster at 300 dpi.
no design?describe it. we help. we confirm in the reply.
colourwe colour-match. rgb and cmyk can differ. if an exact match matters, we send a proof.
order
howa brief, or the start form. we reply within 48 hours with a quote and a timeline.
build timearound six weeks from confirmation and deposit. october–december may be eight weeks.
deposit50% to start. balance before the board ships.
changeschanges are fine before production. shape and size lock once materials are cut.
shipping
wherewe ship worldwide. duties and taxes are the buyer’s.
returnsno returns on custom once production has started, unless the board is defective or built wrong. fourteen days for defects. seven days for shipping damage.